The client, a leading aesthetic clinic, received over 500 inquiries per month, manually sorted and processed by reception. Each inquiry required clarification, doctor selection, and quote creation - a process taking up to several days and often leading to lost leads or inconsistent communication.
Our AI-powered system automates the entire journey: from incoming email to a personalized offer sent within minutes.
It recognizes the intent of the inquiry, detects missing data, follows up automatically, generates a fully branded PDF, and routes it to the doctor for approval, before sending it to the client.
With the new system, the clinic went from slow, manual email processing to a smart, responsive, AI-assisted workflow.
The team can now respond to hundreds of patients within minutes - maintaining quality and personalization without increasing workload.
The clinic now operates with a fully automated document and communication engine, reducing manual workload, accelerating sales, and providing an instant, high-quality experience for every patient.
The system sets a new benchmark for AI-enabled healthcare communication - scalable, secure, and human-centric.
